Products + Fit
Each product page has a size guide. If unsure, contact customer service for assistance.
Our jewelry products are versatile, suitable for casual, elegant, and special occasions alike.
Shipping
Tracking can take 24–48 hours to update, especially during peak holiday periods.
If there is no movement after 5 days, please contact us at support@riftalloy.com and our team will be happy to look into it for you.
Customers must report any lost, stolen, missing, damaged, defective, or incorrect items within 3 days of delivery. Claims will be investigated and may qualify for a replacement or store credit.
Items marked as delivered are considered received unless proven otherwise. We reserve the right to deny claims in cases of suspected fraud or misuse.
Returns + Exchanges
You can exchange items or adjust size/color within 30 days. Items must be unused and in original packaging.
For full details on returns, including conditions and fees, please refer to our Refund Policy.
If your item is damaged or defective, contact us within 48 hours at support@riftalloy.com. For more information on how to handle this, check our Refund Policy.
Payments
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), Apple Pay and Google Pay.
Yes, we use state-of-the-art encryption technology to protect your payment information. All transactions are processed through secure payment gateways to ensure a safe shopping experience.